1-Year Standard Warranty
At NuggetEarrings.com, we stand behind the quality of our products. We offer a comprehensive 1-Year Warranty starting from the date of shipping, covering fundamental manufacturing defects. This warranty includes issues related to moving parts, plating, adhesives, ropes and leathers, as well as stones and settings on most products purchased directly from NuggetEarrings.com or authorized resellers.
NuggetEarrings.com's 1-Year Warranty excludes coverage for:
- Lost items or parts, including stones.
- Physical damage or wear and tear, including stretching, caused by regular usage.
- Water damage.
- Plating deterioration due to exposure to oils, perfumes, soaps, or external elements.
- Items designated as sample sale, off-price, or marked down.
For warranty validation, please retain a copy of your purchase receipt as proof of purchase.
Within 30 days of Shipping: If any issues arise within 30 days of shipping, NuggetEarrings.com will provide a one-time replacement for eligible products.
After 30 days of Shipping or for personalized items: For items beyond the initial 30-day window or those that are monogrammed, customized, or marked as final sale, please get in touch with NuggetEarrings.com Support for assistance with your warranty repair or exchange.
We kindly request customers who have purchased from authorized retailers to utilize the respective retailer's return policy prior to contacting NuggetEarrings.com.
Lifetime 14k, 18k Solid Gold and Pave Fine Jewelry Warranty
All 14k and 18k Solid Gold and Pave Fine Jewelry from NuggetEarrings.com is backed by a lifetime warranty, regardless of the purchase source. This warranty specifically covers stones and settings.
Please note: Normal wear and tear or lost items are not covered under this warranty.
For any warranty repairs related to 14k and 18k Solid Gold and Pave Fine Jewelry, please ship the item to NuggetEarrings.com for repair. Replacement items are not offered under this warranty.
All 14k Solid Gold and Pave Fine Jewelry warranty repairs include free Next Day Air shipping.
For warranty validation, kindly retain a copy of your purchase receipt.
For further inquiries or detailed information, please don't hesitate to contact us at firstname.lastname@example.org. Your satisfaction and the integrity of our products are our utmost priority.